Policies
Accessibility
Last updated 1 January 2026
Our commitment
We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA across this store, so that everyone can browse and buy independently.
What we have done
The site uses semantic HTML with a single main heading per page, visible keyboard focus, text alternatives for images, colour contrast that meets AA on body text and controls, form labels tied to their inputs, and layouts that reflow to 320px without horizontal scrolling.
Known limitations
Some third-party components — payment forms and embedded media — are outside our direct control. We test them regularly and raise issues with the providers.
Feedback
If you hit a barrier, email support@thefrontcounter.com with the page address and what happened. We reply within [X] business days and will provide the information or complete the transaction for you in another way while we fix it.